Job Description
MAIN PURPOSE OF JOB:

The Debt Collector will be organising collections according to the Rapid Access credit control policy.

Reporting into the Middle East Head of Credit, the Debt Collector will be part of a team responsible for credit and collection across UAE. They will ensure the timely collection of customers payments and invoices submissions to all UAE customers. He will be reporting all current and potential customers risks to Rapid Credit team.

KEY RESPONSIBILITIES:

Account Management

Work with the Senior Credit Controllers to manage a portfolio of customer accounts

Cash Collection

Visit customers to submit invoices, documents, statements of accounts and cash collection

Inform customers of overdue accounts and amount currently owed

Discuss with customers to determine reasons for overdue payments

Record customer commitment to repay debt

Report all customers related issues on daily basis

Support to sort out customers disputes

Bank deposits and lawyers’ visits

Reconciliations
Ensure that invoices/ customers documents are correct and issued on time to UAE customers

Ensure collection is correct and made as per the agreed payment terms and credit limits

Reconcile customer accounts with customer statements

Appropriately entering and allocating all cash receipts into the Finance system

Reporting
Maintaining detailed records of all collections and daily customers visits activities

Provide a weekly forecast of expected cash collections to Senior Credit Controllers

Report on changes from earlier cash collection forecasts

Inform credit team of any changes on customers status/ address ..etc.

Escalations
Feedback on company issues, market issues, credit control and customer service issues

Escalate the default customer accounts to the Senior Credit Controllers

Other
Daily banking and processing received cheques and cash

Lawyers visits

Participate in and suggest continuous process improvement ideas

Follow up on customer queries

Skills
The chosen candidate will meet ALL the essential criteria below:

ESSENTIAL
High school diploma or above

Previous experience in a credit or cash collections role

Ability to analyse and interpret large amounts of numerical information

Ability to deal with customers of the public on a daily basis

Hold a current full and clean driving license

Computer literate – Word and Excel

Good standard of written and spoken English language skills

PERSON SPECIFICATIONS:
Excellent customer service skills

Persuasive and friendly personality that enjoys meeting people

Highly motivated and ambitious with a determination to meet and exceed targets

Excellent communication and negotiation skills

Ability to solve urgent matters, schedule workload and work under pressure

Ability to work in an international environment

SALARY : 3500 AED Total Monthly Package

Job Details
Company Industry: Construction
Company Type: Employer (Private Sector)
Job Role: Logistics and Transportation
Employment Type: Full Time Employee
Monthly Salary Range: $500 – $1,000

Preferred Candidate
Years of Experience: Min: 2
Gender: Male

 

 

Source: Bayt.com

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